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12 West Newport Road, Lititz, PA
Part-time


POSITION SUMMARY:

Greet customers as they arrive and when they leave. Seat guests and provide them with a menu. Ensure accurate transactions so that the cash drawer balances at the end of the shift. Maintain cleanliness of both lobbies at all times. Take phone calls and reservations.

QUALIFICATIONS:

Has personality that is warm and friendly towards our guests, greeting with a smile. Remains calm under stress and can work well as a team. Character must be one that displays honesty, integrity, and maintains an overall positive attitude.

SPECIFIC TASKS:

  • Greet guest when they arrive and escort them to a table, rotating customer flow among servers
  • Provide menus, children’s menus, boosters and high chairs as needed, children’s crayons, and coloring supplies.
  • Answer the phone.
  • Arrange tables for reserved groups.
  • Handle take out orders
  • Ring up guests in the register in a friendly, accurate, and efficient manner
  • Communicate customer complaints and compliments to FOH Manager.
  • Maintains overall cleanliness of lobbies regularly throughout your shift.
  • Assists servers in wrapping silverware.
  • Perform clean up duties as listed on daily and monthly clean-up list.

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